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Service Management Deliverables
Service Desktop Pro 2.0.8
Small Business Management Software Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management.
Released: 2007-02-20
License: $99.95
Publisher: Webtech Softwares & Services Ltd
Language: English
Platform: Vista, Windows
Requirements: 128 MB Ram, 30 MB Hard Drive Space
FireDaemon Trinity 2.1.2596
Powerful Windows service management platform FireDaemon Trinity is an Windows Service Management Platform. Trinity is comprised of three components: Enterprise Management Console, Web Server and Console Application. The Management Console gives you control over services running on all machines on your network. The Web Server allows you to manage services via web browser or remotely manage via SOAP. The Console Application allows you to run any application as a service.
Released: 2007-10-26
License: $69.00
Publisher: FireDaemon Technologies Limited
Language: English
Platform: Vista, Windows, Mobile
Requirements: Pentium 4 1.4Ghz, 512MB RAM, 40GB HDD, .NET2.0
Miracle Service 3.7.0
Field Service Dispatch Management Miracle Service is a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management, Dispatching, Inventory and Reporting. Optional Modules provide Sales Orders and Invoices, Multiple Warehouse, Purchase Order, Preventative Maintenance, and Wireless Messaging. The Accounting Exporter module integrates the information with many standard accounting applications.
Released: 2007-09-26
License: $1395.00
Publisher: Nexent Innovations Inc.
Language: English
Platform: Windows
Requirements: Pentium II Processor 500MHz, 256 MB RAM
ManageEngine SupportCenter Plus 6.5
Web-based Customer Service & Support Software SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-05
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows, Linux
Requirements: P III 1Ghz & more, 256 MB RAM
Adventnet ManageEngine ServiceDesk Plus 7.0
HelpDesk & Asset Mgmt Software, ITIL ready ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-01
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
Platform: Windows, Linux
Requirements: P III 1Ghz and above, 256 MB RAM

Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...

Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work

AvailSuite 2.70
Service Business Management Software AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. Use a trial version for 30 days to ensure it fits all your needs. Our technical support is free.
Released: 2007-06-13
License: $299.00
Publisher: BusinessWare Technologies, Inc.
Language: English
Platform: Vista, Windows
Requirements: 800 MHz Intel Pentium 4, 128MB
CRMadar 3.627
CRM  & project management application CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs. With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity. eksport to excel, Ability to create a campaign and record key information,
Released: 2002-10-01
License: Freeware
Publisher: MADAR
Language: English, German, Polish
Platform: Windows
Adventnet SNMP API .NET 4
Powerful .NET SNMP library for SNMP operation AdventNet SNMP API .NET Edition is a comprehensive development toolkit for SNMP-based network management applications. AdventNet's SNMP stack comprises a set of powerful .NET SNMP library to build real-time applications for monitoring and tracking network elements that are reliable and scalable.The .NET SNMP library provides off-the-rack components for trap and table handling and the basic SNMP operations:GET,GETNEXT,GETBULK,SET.
Released: 2006-01-23
License: Freeware
Publisher: Adventnet Inc.
Language: English, ChineseSimplified, ChineseTraditional, Japanese
Platform: Windows
Requirements: Pentium 500 MHz,128 MB RAM and above
NewWayService 3.27
Service management software NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Released: 2008-10-02
License: $227.00
Publisher: OroLogic Inc.
Language: English, French
Platform: Windows
ProcessWorx CMDB 1.5.0204
ProcessWorx CMDB The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.
Released: 2006-05-31
License: $149.00
Publisher: ProcessWorx LLC
Language: English
Platform: Windows
Requirements: Microsoft Office, Adobe Reader

Failed install The install failed and I can not seem to get any support. I recieved only one email that seemed to be a caned responce and instructed me to...

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